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AfriTrade Support

How can we help?

Find help for browsing, accounts, buying, selling, services, transport, warehousing, security, businesses, and regional trade.

Support is always available. You do not need to sign in to browse help or reach the support page.

Account & sign in

Help with signing in, MFA, identity verification, sessions, and account access.

Go to sign in ->

Buying

Learn how marketplace browsing, buying, saving, and verified transactions will work.

Browse marketplace ->

Selling

Help with listings, required photos, quantities, pricing, and seller information.

Seller workspace ->

Services

Guidance for offering professional, technical, trade, and local services.

Service workspace ->

Drive & deliver

Help for drivers, carriers, delivery providers, and transport opportunities.

Driver workspace ->

Warehousing

Support for listing storage capacity, handling, loading, and cold-chain services.

Warehouse workspace ->

Security & support

Guidance for legitimate commercial facility, shipment, access-control, and monitoring services.

Security workspace ->

Business Directory

Find businesses or understand how business profiles and discovery will work.

Open directory ->

Trade across regions

Help with regional trade planning and how logistics services connect across a transaction.

Regional planner ->

Payments

Help with AfriTrade payment methods, mobile money, future card payments, payment status, and transaction support.

Open payments ->
Your inquiry will receive an AfriTrade ticket number after it is submitted.